AUDIO INTERFACE DESIGN FOR GOOGLE HOME

AUDIO INTERFACE DESIGN FOR GOOGLE HOME (AND GOOGLE VIRTUAL ASSISTANT)

Creating the best user experience is one of the driving areas of competition amongst software developers today. Many teams now have a “UX designer” who specializes in creating the best possible user interface and free up resources to optimize GUI designs. By way of contrast, users interact with Google Home purely with sound.

The fact that Google Home has this limited functionality makes communication design all the more important. Designers have to carefully workout how they convey information and capabilities to the user.
The audio interface is an unfamiliar medium for both users and development teams. Neither group can look for more information about how to improve the experience as those resources do not yet exist. For example, signposting tools – the colors, icons, hover bars, sounds – are unavailable to help guide users. You are limited to a few tools, like read text and other audio cues.
Based on our experience, we would encourage you to focus on

Brevity
Re-prompting
Diminishing Detail
Grammar
Abbreviations

For more detail, please see our upcoming book, Programming Google Home.

Posted in Google, Google Assistant, Google Home, Graphic Design, IT Solutions, Management Consulting